If there is one thing that is a certainty when considering “good service”, this definition changes depending on the time of day, where you are, the weekend the person behind the counter had, etc. Now before making the observation, I want to make is perfectly clear that I have experienced lousy service from Honolulu to Auckland (and I don’t mean the Pacific route), and it generally comes under the heading of one of the aforementioned reasons. If it is a Monday in Sydney, you can be guaranteed that someone, somewhere had a lousy weekend and is now passing their experience on to you.

Having written how fabulous fast food places can be, it is now time to write about the fact that they also have off days, and that these off day seem to happen more and more regularly, and not just on Mondays, and not just to me. Take this morning’s breakfast encounter as a great example. The server must have had a bad day and she was passing it on to everyone. In fact the whole serving staff must have been out on a collective bad weekend because they were all passing it on to the customers. So even the Mac can is not a guarantee of a fabulous time whist parting with your money.

Sad

One additional observation, has anyone else noticed that you no longer get “help yourself” sugar, milk, stirrers, etc? Maybe a case of too many people helping themselves for the week’s supplies at home.